HCLTech has been selected by The Guardian Life Insurance Company of America to accelerate its AI-driven technology transformation and deliver a more seamless customer experience. Guardian is one of the largest life insurance companies in the U.S. and a major provider of employee benefits, making this collaboration a strategically significant move in its long-term digital modernization journey.
The multi-year partnership reflects Guardian’s broader focus on modernising its core technology landscape with a strong emphasis on AI-led innovation and simplified IT operations. As part of the engagement, Guardian will leverage HCLTech’s GenAI service transformation platform, AI Force, to enable enterprise-wide technology innovation and drive intelligent automation across critical business functions.
Through this collaboration, HCLTech will support Guardian across application development, testing, infrastructure management and ongoing IT support. The use of AI-driven platforms is expected to enhance operational efficiency, improve engineering productivity and significantly accelerate time-to-market for new digital solutions. This approach will help Guardian respond faster to evolving customer needs while maintaining high standards of reliability and scalability.
The partnership also highlights a growing trend among large global insurers to adopt long-term, AI-centric technology strategies rather than incremental upgrades. By integrating GenAI capabilities into its technology ecosystem, Guardian aims to streamline workflows, optimise resource utilisation and strengthen its overall digital foundation.
