Newgen Software Technologies Limited, a global provider of AI-first digital transformation platforms, has been recognized as a “Strong Performer” in The Forrester Wave™: Digital Process Automation Software, Q3 2025. The independent research report, authored by Craig Le Clair, evaluated 14 leading digital process automation (DPA) platform providers against 19 criteria.
Newgen’s unified digital transformation platform, NewgenONE, received the highest possible scores in five categories across current offering and strategy. These include Case Management Support, AI Agent Design and Configuration, Document Automation, Vision, and Roadmap.
The Forrester report highlighted that the NewgenONE platform provides DPA, robotic process automation (RPA), intelligent document processing (IDP), and enterprise content management via SaaS and private cloud, with seamless integration to support contract management, onboarding, and loan origination. It also noted Newgen’s “excellent DPA vision” and successful early production deployments of its AI agent framework.
Customer feedback cited in the report underscored Newgen’s reliability, cost-effectiveness, and flexibility for critical applications and custom extensions.
Runki Goswami, Global Marketing Head at Newgen Software, said, “We’re proud to be recognized in the Forrester DPA Wave. This recognition, to us, is a testament to our commitment to empowering enterprises with intelligent automation, AI-driven decisioning, and seamless integration capabilities. It reinforces our vision of helping customers accelerate digital transformation while driving measurable business impact.”
With its AI-first approach, NewgenONE enables organizations to design, execute, and optimize complex processes more efficiently while ensuring governance and compliance through a unified, low-code platform.
Disclaimer: This article is based on the company’s disclosure and press release. It is for informational purposes only and should not be considered as investment advice.
