One Point One Solutions has released its investor presentation for the fourth quarter of the financial year 2025-26, highlighting its strategic advancements and global presence. The company, known for its AI-powered customer experience (CX) and digital experience (DX) solutions, operates across four continents with ten delivery centres and employs over 8,000 professionals.
The presentation emphasises One Point One Solutions‘ commitment to engineering outcomes through its AI Resolution Suite and service suite, which covers a broad spectrum of industries including BFSI, fintech, durables, legal, healthcare, e-commerce, and energy. The company boasts over 70 marquee clients and is headquartered in Mumbai, India.
One Point One Solutions’ approach to CX and DX involves engineering conversations, workflows, intelligence, and outcomes. This includes eliminating noise in interactions to focus on meaningful human moments and integrating AI into workflows to enhance productivity. The company’s agentic AI, ResolX, is designed to operate within live contact-centre environments, providing faster knowledge responses and resolving issues efficiently.
The company also highlights its operational experience and capabilities across various domains such as healthcare, retail, consumer goods, BFSI, mortgages, and insurance services. It leverages omni-channel experiences including voice, social media, email, web chat, and IVR to deliver comprehensive solutions.
Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).