Agitated Go First passengers left stranded by last-minute cancellations amid company’s woes

Passengers who purchased tickets with the airlines were left stranded when Go First Airlines stopped flights due to insolvency.

Go First Airlines stated on Tuesday that all of its scheduled flights from May 3 to May 5 will be cancelled, and that all customers will get a full refund.

Passengers who purchased tickets with the airlines were left stranded when Go First Airlines stopped flights due to insolvency.

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“I left Meerut around 3 am, but after reaching here I got to know that my flight has been cancelled…no one is ready to say anything clearly..” stated a passenger, Harender Singh.

Go First Airlines’ official media account posted on Twitter, “Due to operational difficulties, Go First flights for May 3, 4, and 5, 2023, have been cancelled. We sincerely sorry to all of our devoted clients. You can count on us to return shortly with additional details. Soon, a complete refund will be processed using the original payment method.

“I had to book another flight after getting the message. I spent Rs 15,000 again…” said a passenger, Praveen Kumar.

The Government of India has been aiding Go First Airlines in every way possible, but it is the airline’s responsibility to organize alternate transport for customers so that they do not experience difficulty, according to Union Civil Aviation Minister Jyotiraditya Scindia.

Minister Jyotiraditya Scindia said, “Go First has been faced with critical supply chain issues with regard to their engines. The GOI has been assisting the airline in every possible manner. The issue has also been taken up with the stakeholders involved.”

Go First Airlines said on Tuesday that operations will remain cancelled as a result of the US-based jet engine manufacturer’s failure to provide engines.

Go First is experiencing financial difficulties as a result of the US-based Pratt and Whitney (P&W) jet engine manufacturer’s refusal to deliver engines, which necessitated the grounding of more than 50 aircraft.