Zomato shares jumped over 2% following the launch of Nugget, an AI-native, no-code customer support platform. Developed in-house over three years, Nugget is now available globally, offering businesses a scalable, cost-effective solution for customer interactions.
Zomato’s stock opened at ₹220.00, reaching a high of ₹224.60 and a low of ₹216.52. The stock’s 52-week range stands between ₹144.30 and ₹304.70. As of 2:16 PM, the shares were trading 2.55% higher at Rs 224.11.
Designed for high customization, Nugget enables businesses to automate support without rigid workflows or dedicated development teams. The AI-driven platform autonomously resolves up to 80% of customer queries, continuously learning and adapting to improve responses in real-time. With over 15 million interactions per month, Nugget has already proven its effectiveness for Zomato, Blinkit, and Hyperpure.
According to Zomato, 90% of companies that have tested Nugget have chosen to integrate it into their operations, highlighting its potential to transform customer service. This revolutionary product is also the first launch from Zomato Labs, the company’s incubator for cutting-edge innovations.
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