Monday, March 9

Several traders have reported order execution issues on commodity trades through major broker platforms including Zerodha and Angel One, particularly for contracts on the Multi Commodity Exchange of India (MCX).

Users across social media platforms reported that MCX orders were getting stuck, remaining pending, or failing to execute properly, especially during trading in crude oil futures and options.

Traders report stuck orders and execution delays

Multiple traders claimed that orders placed on MCX contracts were not executing or were stuck in pending status for extended periods. Some users also reported difficulties cancelling or modifying orders during the issue.

In several cases, traders said orders were executed at unfavorable prices after delays, while others complained that positions appeared automatically or without confirmation during high volatility in crude oil markets.

The complaints were primarily related to trading in crude oil contracts, which have seen extremely high volatility during the session.

Issues reported across multiple brokers

Initial complaints were focused on Zerodha users, but similar reports later emerged from traders using Angel One.

Users tagging the brokers online reported issues including:

  • Orders placed but not executed
  • Orders stuck in pending status
  • Difficulty cancelling or modifying orders
  • Executions occurring at unfavorable prices
  • Unexpected positions appearing during volatility

Several traders described the situation as particularly stressful given the rapid price movements in crude oil contracts during the session.

MCX exchange operations remain normal

Despite the complaints, the Multi Commodity Exchange of India itself appears to be functioning normally.

There have been no official outage notifications or trading halts announced by MCX, and live commodity prices including crude oil, gold and base metals have continued updating in real time.

Commodity trading hours also remain unchanged, with non-agricultural commodities trading from 9:00 AM to 11:30 PM IST following adjustments for US daylight saving time.

No official outage alerts from brokers

As of now, neither Zerodha nor Angel One has issued an official outage alert or system bulletin acknowledging a technical issue related to MCX order execution.

Their respective status pages also do not list any active incidents affecting commodity trading for the day.

Possible reasons behind the issue

Market participants believe the problem could be related to broker-level order routing delays, platform glitches, or system strain during extreme volatility, particularly in crude oil contracts which saw sharp price swings earlier in the session.

Some traders also suggested that rapid price movements and high order volumes could have temporarily affected execution speeds on certain trading platforms.

Volatility in crude oil markets

The trading session has been marked by exceptional volatility in crude oil prices following geopolitical developments in the Middle East.

Crude oil futures on MCX surged sharply earlier in the day before cooling from their peak, creating rapid price swings that increased trading activity across commodity markets.

Further clarity is expected if brokers issue official statements regarding the reported order execution issues.