Upstox users reported multiple issues on Tuesday morning, April 28, with complaints emerging around incorrect stock prices, wrong percentage gains, and portfolio data not updating correctly. The reports surfaced soon after market open, raising concerns about a potential technical glitch on the platform.
Several users took to X to flag the issue. Some said the app was not behaving as expected, while others highlighted discrepancies in price movements and portfolio returns. A few users pointed out that stock prices appeared to be continuing from the previous session instead of reflecting fresh movement for the day.
What is happening
The issue appears to be linked to how the app is calculating daily price changes. Instead of resetting from the previous closing price, the system seems to be carrying forward earlier movements, resulting in inflated or incorrect gain and loss figures.
This suggests a backend issue where the reference price used to calculate today’s movement has not updated properly. While the app remains accessible, the displayed data may not be reliable for trading decisions.
No official response yet
Upstox has not issued an official statement on the issue at the time of writing. The situation remains under watch as users continue to report inconsistencies.
What users should do
Investors are advised to verify stock prices using official exchange platforms such as NSE or BSE before placing any trades. Users facing discrepancies can raise a support request through the app and keep records of any incorrect data displayed.
This is a developing story and will be updated as more clarity emerges.