Hexaware Technologies Ltd. announced on Tuesday that it has partnered with Zendesk to transform digital experience.
The IT company stated in its BSE regulatory filing. “This joint strategy helps induce the added advantage of an interactive and superior customer experience for supplementing world-class enterprise deliveries and next-gen technology services. By working with Zendesk, Hexaware will help transform digital experiences for our customers and employees through futuristic solutions that provide quick implementations, swift resolutions and real-time insights, allowing us to deliver successful digital transformations.”
Ricardo Moreno, Vice President of Worldwide Partners, Zendesk, “We are looking forward to partnering more closely with Hexaware.” “The combination of our service-first CRM offerings and Hexaware’s experience and expertise will deliver great experiences to our customers.”
Chinmoy Banerjee, Executive Vice President & Global Head – Banking Vertical & Business Process Services, Hexaware Technologies reaffirms that, “Our partnership with Zendesk aims at bringing in the best in class products and helping us put our customers ahead of the Digital Transformation curve. This will stand true to our approach under Customer Experience Transformation.”
The Navi-Mumbai based company recorded a profit of Rs 162 crore in Q2 FY2021 quarter.
