Karnataka Bank has unveiled its first Retail Assets Centre (RAC) in Bengaluru, designed to streamline and enhance its Retail Banking services. The new initiative aims to offer a one-stop solution for customers seeking Retail Loan products, ensuring quick processing, competitive pricing, and personalized services. The RAC will consolidate all critical departmental functions, including credit underwriting, sanctions, operations, disbursements, and post-disbursement services, under one roof, improving operational efficiency and enabling the bank to meet the growing demand for retail loans.
The Retail Assets Centre will provide both customers and channel partners with faster processing times and better access to services. By centralizing operations, Karnataka Bank aims to expand its retail loan portfolio over the next few years while ensuring a seamless experience for its clients. Speaking on the occasion, Shri Srikrishnan H, MD & CEO of Karnataka Bank, emphasized the bank’s commitment to customer-centric solutions and stated that the RAC model will soon be extended to other locations across India.
Shri Sekhar Rao, Executive Director of Karnataka Bank, further explained that the RAC would leverage advanced technology to ensure smooth, hassle-free transactions, with both physical and digital touchpoints for enhanced service delivery. This initiative reflects the bank’s ongoing efforts to expand its retail banking footprint and provide its customers with innovative and efficient financial solutions.
