Ethos, India’s leading luxury watch retailer, has signed up Unicommerce to optimize order management and streamline deliveries for its growing online customer base. With over 70 boutiques across 23 cities, Ethos is an authorized retailer for more than 70 premium watch brands, including Rolex, Tissot, Hublot, Rado, and Tag Heuer.
By adopting Unicommerce’s Uniware suite, Ethos has integrated multi-channel order and warehouse management solutions to automate processes and improve efficiency. This enables seamless order processing across its website and multiple marketplaces, ensuring a superior shopping experience.
With a unified dashboard, Ethos can now manage orders more effectively, offering smooth checkouts for high-value watches and enhanced after-sales service. The automated shipping system provides real-time order tracking, while advanced returns management ensures a hassle-free experience for customers.
Additionally, Unicommerce’s platform allows Ethos to expand its online product assortment, making boutique inventory available in tier-2 and tier-3 cities like Dehradun, Chandigarh, and Bhopal, bringing luxury closer to more customers.
As India’s luxury retail market, currently valued at $8 billion, is projected to grow to $14 billion by 2032, Ethos is well-positioned to cater to the increasing demand for premium timepieces. With cutting-edge technology and automated solutions, Ethos continues to redefine luxury shopping in India.
