On Monday night, when several users found their Instagram accounts had been banned or suspended, chaos broke out. However, it appears that the issue is a technical one rather than a widespread account restriction.
From 1:00 PM forward, the concerning messages started to surface to random Instagram users.
A pop-up notifying thousands of banned Instagram users that their accounts are no longer active is blocking their attempts to log in. It read: “We have suspended your account on August 31. You have 30 days remaining to disagree with this decision.”
The pop-up further adds that if the account owner disagrees with the choice, they can click on a blue warning box.
The outage message has caused bewilderment and worry among many users with blocked accounts, who have inundated other social media platforms like Twitter with screenshots of the alert and statements.
Instagram finally posted on its official Twitter account: “We’re aware that some of you are having issues accessing your Instagram account. We’re looking into it and apologize for the inconvenience. #instagramdown”
We're aware that some of you are having issues accessing your Instagram account. We're looking into it and apologize for the inconvenience. #instagramdown
— Instagram Comms (@InstagramComms) October 31, 2022
For the second time in as many weeks, the social media platform has experienced an outage. Three days prior, Instagram, Facebook, and WhatsApp all experienced network failures, according to the Meta firm.
