PayPal has rolled out a preferential pricing update offering a reduced cross-border transaction fee of 2.40% plus a fixed fee, but the benefit is currently available only to a limited set of business account users in India.
Based on inputs received from sources, the offer has not been extended to all PayPal users. Instead, only selected business account holders have received an official email communication from PayPal outlining the details of the pricing update and eligibility criteria.
To activate the reduced fee, eligible users are required to follow a simple opt-in process. The email sent by PayPal contains an “Opt in now” option. Upon clicking the link, users are redirected to log in to their PayPal business account, where they can confirm participation in the programme.

Once the opt-in is successfully completed, the confirmation page indicates that the request has been recorded. Users can also review the full terms and conditions of the pricing update directly on this page.

The revised fee of 2.40% plus a fixed fee applies to eligible cross-border commercial transactions and will come into effect within approximately 12 business days from the opt-in date. The updated pricing will be applicable only to qualifying transactions processed after the activation period.
It is important to note that the offer is subject to eligibility conditions, and users who have not received the email communication from PayPal are currently not part of the programme. Additional charges, including currency conversion fees and applicable taxes, may continue to apply as per PayPal’s standard policies.
The move signals a targeted approach by PayPal to offer competitive pricing to selected merchants engaged in cross-border transactions, while maintaining controlled rollout through an invite-only mechanism.