Delhi chief minister Arvind Kejriwal on Tuesday launched an online system for filing complaints in consumer courts on Tuesday. This is expected to be a milestone, especially during the COVID-19 pandemic, as now consumers will be able to file complaints from their homes any time and make payments online, said Kejriwal.
Taking to Twitter, he posted a video of the inauguration which was conducted via zoom video conferencing.
Inaugurating Delhi Govt's E-filing consumer complaint system, it will help Delhiites especially during this tough time of pandemic | LIVE https://t.co/fPswuYDjfb
— Arvind Kejriwal (@ArvindKejriwal) September 8, 2020
“It will prove to be an important step in the times of COVID-19. We have already been asking people to stay home. I have been told that Delhi is perhaps the first state to start this kind of facility. It will prove to be a milestone and set an example for other states to follow,” he said.
The Chief Minister also said that Delhi is the first of its kind to start such a facility and will be an example for other states to follow as well and added that around 7,000 consumer cases in the state commission and more than 8,000 such cases in the district courts here were pending. “I hope that these cases are settled soon,” he said.