Shreyas Srinivasan, Chief Product Officer and Head of Consumer Products at Paytm, announced his resignation on Monday, marking the end of his tenure after Paytm’s entertainment and ticketing platform, Insider.in, was sold to Zomato. Srinivasan, who was the founder and CEO of Insider, exited his position in August, with Monday being his last day at Paytm.
The ₹2,000-crore transaction, completed in Q2 FY2025, was beneficial for both companies. Post-sale, Paytm will continue to provide ticketing options for the next 12 months, gradually redirecting users to Zomato’s ‘District’ app for its entertainment and going-out services.
Reflecting on his departure, Srinivasan shared on LinkedIn, “In August, when the Zomato-Paytm Entertainment deal closed, it felt like the right time to take a break, address my personal well-being, and find a new passion for the next two decades.”
The sale of Insider contributed significantly to Paytm’s financial results, enabling the company to report a net profit of ₹930 crore in Q2 FY2025, a turnaround from a loss of ₹290 crore the previous year. Excluding this exceptional gain, Paytm’s loss would have been ₹495 crore.
A Journey from Insider to Paytm
Srinivasan began his career in 2010 as Director at Only Much Louder (OML), where he founded Insider.in in 2014. The platform grew substantially post-COVID, with Srinivasan attributing this success to innovative solutions across the ticketing sector.
Paytm acquired Insider in 2017 for ₹35 crore, with Srinivasan staying on as CEO. By April 2022, he was promoted to Chief Product Officer, overseeing Paytm’s consumer product portfolio.
His exit follows a strategic shift for Paytm in its entertainment sector, further integrating its offerings with Zomato’s expanding services.
