Zaggle Prepaid Ocean Services Limited has released its AI Strategy for April 2026, focusing on transforming the spend management landscape in India. The company aims to leverage artificial intelligence to enhance its offerings and operational efficiency. The strategy highlights key trends in the industry, including a shift towards prescriptive analytics and the management of tail-spend through autonomous negotiation and data visibility using Natural Language Processing models.
Zaggle’s AI strategy is built around two main pillars: in-house AI initiatives and AI-enabled offerings. The in-house initiatives are designed to drive efficiency and agility by embedding AI into the core development lifecycle, transitioning from manual sprints to AI-accelerated delivery. This approach is expected to increase product velocity, operating leverage, and the scalability of infrastructure.
On the customer-facing side, Zaggle plans to provide tools that not only manage spends but also optimise them autonomously. Key focus areas include zero-touch configuration and onboarding, hybrid agentic workflows, and decision intelligence. These tools aim to personalise, automate, and offer insights as a service to enterprise customers.
The company also anticipates a significant impact on its profit and loss statement and operational efficiency. Zaggle reports that approximately 97% of its revenue currently comes from spend-based transactions, with the remainder from software fees. The introduction of AI-driven efficiency has already led to a rationalisation of the tech workforce by over 25% in Q3’26, with increased product velocity and reduced time to market.
Zaggle’s strategy underscores the importance of AI in reshaping business models and capturing market opportunities. The company expects to see a rise in deep vertical AI and the emergence of AI native infrastructure, positioning itself to export AI-first solutions to other high-growth markets.
Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).