TCS, a leading global IT service, consulting and business solutions organization, has expanded its partnership with Kingfisher PLC, a leading home improvement company in the UK and Europe, to provide consolidated application management and infrastructure support services, to accelerate the retailer’s transformation to be a digital-first organization.
TCS has been a strategic application services partner to Kingfisher PLC since 2012 and has been leveraging its portfolio of business and technology services and solutions to enhance the retailer’s customer and colleague experience and help drive its growth and modernization agenda across various lines of business.
Under this expanded partnership, TCS will use its Machine First Delivery Model (MFDMTM), to harness the power of machine learning and AI to improve agility, ensure faster speed to market and enhance operational resilience. This software will orchestrate data across the value chain and augment human teams, enabling best in class business systems operations and providing exponential business value.
Andy Wolfe, Group CIO, Kingfisher PLC, said, “We look forward to continuing our strategic partnership with TCS and accelerating our aspiration of becoming a digital-first retailer by leveraging their deep contextual knowledge of our business, global Retail industry experience and their expertise in the next-generation technologies.”
“We are pleased to be the strategic partner in Kingfisher’s continuing digital transformation journey. With the combinatorial power of our Business 4.0™ framework and deep contextual knowledge, we will help Kingfisher innovate faster, deliver superior customer experience, and drive growth,” said Shekar Krishnan, Head, Retail – the UK, TCS in a press release.
Tata Consultancy Services is leading global IT services, consulting, and business solutions organization and Kingfisher plc is a leading home improvement company in the UK and Europe.