Ixigo Trains and ConfirmTkt, leading AI-based train ticketing platforms in India, have joined forces with Swiggy, the country’s pioneering on-demand convenience platform, to enhance their ‘Food on Train’ service. This collaboration allows travellers to order meals from over 40,000 restaurants across more than 160 railway stations, with real-time tracking and delivery directly to their train berths.
The partnership aims to provide a seamless dining experience for train passengers, enabling them to choose from a wide array of meal options, ranging from popular national brands to local favourites. Travellers can order meals from four days up to 30 minutes before their train arrives at a station, ensuring convenience and flexibility.
Swiggy’s integration into the ixigo and ConfirmTkt apps allows passengers to browse curated menus, complete payments, and track their orders live. The service promises ‘assured delivery or full refund’ for all food orders, enhancing reliability for users.
Sripad Vaidya, COO of ixigo Trains & ConfirmTkt, highlighted the importance of food in the train travel experience, stating, “By partnering with Swiggy, we are combining our deep understanding of train travel with Swiggy’s strong restaurant network and delivery expertise to further strengthen our existing ‘Food on Train’ feature.”
Deepak Maloo, Vice President of Food Strategy at Swiggy, added, “Our partnership with ixigo Trains and ConfirmTkt brings Swiggy’s trusted restaurant network directly to the rail journey, covering 160+ stations. This means the same quality and convenience they expect at home, now follows them on the train.”
The collaboration comes as India’s on-train food delivery ecosystem continues to grow, with an increasing demand for convenient food options during train journeys. Swiggy’s data indicates a shift towards a curated culinary experience on trains, with travellers opting for regional staples and group feasts becoming more common.
By leveraging ixigo’s extensive rail user base and Swiggy’s expansive food delivery network, the partnership is set to offer more variety, better service reliability, and a smoother digital experience for train passengers across India.
Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).
This article is written by Yash Agarwal and reviewed by Aman Shukla before publication.