“India is Zoom’s 2nd largest market”, says Co-founder Eric Yuan

The video-conferencing platform, Zoom, stated that India has become its second largest market while they open a technology centre in Bengaluru.

India is the second-largest market for video conferencing platform Zoom after the United States, co-founder, and Chief Executive Officer Eric Yuan said at TiE’s India Internet Day event.

The company recently opened a technology center in Bengaluru, thereby increasing its presence in India and has started hiring employees for the office too. “I think Zoom will have great DNA in India,” he said, citing that Zoom’s COO and the chairman are both Indians. The Bengaluru office is meant to embrace the local market, according to him. He said it’s important for the company to have a local strategy.

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At the time, Zoom had said that this expansion will supplement the company’s existing R&D centres and support Zoom’s engineering leadership, which is based at its San Jose, California headquarters. Yuan said this office shows the company’s commitment to the India market.

Apart from the Bengaluru centre, the company currently has an office in Mumbai and two data-centres in Mumbai and Hyderabad.

The company recently opened a technology center in Bengaluru and has started hiring employees for the office too. “I think Zoom will have great DNA in India,” he said, citing that Zoom’s COO and the chairman are both Indians. The Bengaluru office is meant to embrace the local market, according to him. He said it’s important for the company to have a local strategy.

Yuan also said that they want to become more global and introduce new services for enterprise customers. “Most of our revenue during the pandemic came from the US and Canada.”

In the future, Zoom wants to deliver a better experience than a face-to-face meeting, although they are not there yet, he said.

They have added new features like filters, reactions, lighting etc.

According to Yuan, future video conferencing platforms will have features like real time language translation using artificial intelligence, and features that allow users smell, touch and more.