ICICI Lombard General Insurance Company has issued a call to action for its shareholders holding securities in physical form to update their KYC details. This request comes in compliance with the Securities and Exchange Board of India () circular dated March 16, 2023, which mandates that holders of physical securities must furnish complete KYC information to ensure eligibility for services and payments.

The company has communicated this requirement through letters sent on May 14, 2026, urging shareholders to provide missing KYC details such as email addresses, mobile numbers, and nomination details. has highlighted that failure to update these details will result in the inability to lodge grievances or receive payments, including dividends, through electronic means.

Shareholders are encouraged to submit the necessary documents to the Registrar and Transfer Agent, Limited, either in hard copy or electronically. The company has also provided an option to update details through KFin’s web portal. This initiative is part of ICICI Lombard’s ongoing ‘Saksham Niveshak’ campaign, aimed at ensuring shareholders claim unpaid dividends before they are transferred to the Investor Education and Protection Fund Authority (IEPFA).

The company has emphasised that dividends payable after April 1, 2024, will be withheld until KYC details are updated. Shareholders are urged to act promptly to avoid disruptions in receiving their dividends.

Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).