Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has extended its partnership with Coop Danmark to enhance the core business system of Denmark’s leading consumer goods retailer. By managing Coop’s enterprise resource planning (ERP) platform on SAP S/4HANA, TCS aims to drive operational efficiency and provide a seamless shopping experience across more than 900 stores.
For the past five years, TCS has been instrumental in Coop Danmark’s digital transformation journey, optimizing its ERP system to enhance business operations. This extended collaboration will focus on stabilizing, streamlining, and innovating Coop’s digital core, ensuring greater efficiency in supply chain management and retail operations. With rising economic uncertainties and increasing consumer price sensitivity, this partnership leverages cutting-edge technologies such as artificial intelligence and machine learning to simplify processes and elevate customer experiences.
As one of the largest SAP S/4HANA implementations in the Nordics, this initiative has successfully standardized Coop’s retail operations, from in-store management to backend processes. Now, the focus is on accelerating automation and innovation to drive cost efficiencies and improve market responsiveness. The partnership will also empower Coop to build new capabilities that enhance business operations and create a more personalized and engaging shopping experience.
TCS collaborates with the top global retailers, helping them build profitable, sustainable, and customer-centric businesses. With deep industry expertise and advanced retail solutions like TCS OmniStore™ and TCS Optumera™, the company provides AI-powered platforms that optimize merchandising and enhance omnichannel commerce.
With a strong presence in Denmark for over 30 years, TCS supports leading enterprises across various industries, including banking, financial services, telecom, and hi-tech.
