Nucleus Software, a global leader in digital lending and transaction banking solutions, has announced the expansion of its partnership with Deem Finance LLC, a prominent consumer finance provider in the UAE regulated by the UAE Central Bank. This collaboration is set to boost Deem’s digital collections transformation by integrating Nucleus Software’s FinnOne Neo® Collections platform. The decision underscores the shared commitment between the two companies to leverage cutting-edge technology to improve financial services.
The implementation of FinnOne Neo® Collections is aimed at enhancing operational efficiency by utilizing AI-driven analytics and automation tools. This strategic move will help Deem Finance streamline its collections process, ensuring more effective management of both consumer and corporate portfolios. In addition to automation, the solution integrates intelligent customer engagement and an auto-dialer system, which will facilitate smoother interactions with clients and improve overall collections performance.
The deployment of the platform is expected to strengthen Deem’s risk management efforts. By adopting the new technology, Deem Finance plans to better control delinquency rates and reduce non-performing assets (NPAs), an important step in maintaining financial stability. The system also aims to enhance the customer experience by delivering personalized, data-driven interactions, fostering improved relationships and timely payments.
Vishnu R. Dusad, Managing Director and Co-founder at Nucleus Software, emphasized that this partnership marks a significant step in their shared vision for driving digital transformation in the financial sector. He pointed out that implementing FinnOne Neo® Collections would not only streamline Deem’s operations but also contribute to the broader goal of equipping financial institutions with future-ready solutions. This collaboration further solidifies Nucleus Software’s presence in the UAE market and demonstrates their ongoing commitment to delivering AI-driven, customer-centric innovations.
As part of the ongoing collaboration, Nucleus Software continues to provide Deem Finance with solutions that support business growth while enhancing operational efficiency. The partnership highlights the importance of digital tools in managing collections and further reinforces the role of AI and automation in shaping the future of financial services.
Through this strategic collaboration, both companies are set to benefit from the long-term advantages of a more efficient, automated, and customer-focused collections management system, paving the way for improved financial outcomes.
