Quick-commerce platform Blinkit has introduced an easy return and exchange service for its clothing and footwear categories, allowing customers to initiate returns or exchanges in cases of size or fit issues. The new service promises a swift resolution within 10 minutes of a request being raised.
After a successful testing phase in the Delhi-NCR region over the past few weeks, Blinkit has now rolled out the feature in Delhi-NCR, Mumbai, Bangalore, Hyderabad, and Pune. The company plans to expand the service to more cities in the near future, enhancing customer convenience and satisfaction across its growing user base.