Coforge, a leader in AI-native engineering services, has introduced Aeronova.AI, a purpose-built framework aimed at assisting airlines in transitioning to Offer, Order, Settlement, and Delivery (OOSD) operations. This new platform is designed to modernise airline retailing capabilities while ensuring revenue continuity, operational stability, and customer experience throughout the transformation process.
Erika Moore, Chief Officer, Strategy & Growth, TTH at Coforge, emphasised the company’s expertise in delivering value to airline enterprises globally. She noted that while airlines often face challenges in execution and scaling modern retailing, Aeronova.AI is crafted to bridge these gaps. The framework leverages Coforge’s extensive airline and travel-technology expertise to help carriers move from strategy to production safely, thereby reducing mobilisation risk and accelerating the shift to modern, order-led retailing.
The airline industry is rapidly moving towards modern retailing, with execution at an enterprise scale becoming a significant challenge. Aeronova.AI addresses this by providing a structured acceleration layer of reusable assets, AI-assisted automation, and airline-specific execution playbooks. This allows airlines to manage the coexistence of legacy PNR environments with emerging order-native platforms while maintaining financial traceability and regulatory integrity.
Aeronova.AI is designed for phased, real-world adoption, enabling airlines to transition from pilot projects to production-grade operations at their own pace. It ensures that revenue flows and financial auditability remain uncompromised, complementing existing and emerging retailing platforms by addressing execution, governance, and scale challenges that typically hinder transformation programs.
Coforge, known for its AI-native engineering services, integrates AI into the core of its operations to deliver intelligent solutions. The company focuses on creating autonomous enterprises through AI and hyperspecialised industry expertise, ensuring secure, governed, and enterprise-grade solutions.
Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).