Have an iPhone that won’t turn off? Here’s how to fix it

Picture this: you’re getting ready to drift into dreamland, you want to keep your phone silent while catching the latest blockbuster, or perhaps your device is acting up and you need to hit the reset button. But your iPhone, stubborn as it sometimes can be, refuses to turn off. Annoying, right? Don’t worry; we’ve got you covered.

There are multiple reasons why your iPhone might not turn off, and pinpointing the exact cause isn’t always straightforward. Fortunately, the fix is often simpler than you might think. Here’s your handy guide.

Why Your iPhone Won’t Turn Off

There are a few culprits behind an iPhone that refuses to power down. It could be a software glitch, a faulty button, or a screen malfunction.

  • Software Glitch: Perhaps a recent update or a rogue app is throwing a tantrum.
  • Faulty Button: The power button might be physically stuck or just not responding.
  • Screen Malfunction: Unresponsive touch input or a frozen display can also be the culprits.


How to Fix an iPhone That Won’t Turn Off

If your iPhone is playing hard to get when it comes to shutting down, try these steps:

  1. Built-in Software Tool: Head to the Settings app, navigate to General, and tap Shut Down. This will bring up the Slide to Power Off function, which often does the trick.
  2. Hard Reset: For iPhones supporting iOS 16 and later:
    • Press and release the volume up button.
    • Press and release the volume down button.
    • Press and hold the side button until you see the Apple logo. For older models, the steps might vary.
  3. Retry Steps 1 and 2: If at first you don’t succeed, try, try again. Sometimes persistence pays off.
  4. Restore from a Backup: If your iPhone still won’t cooperate, you might need to restore it from a backup. This can be time-consuming but often resolves stubborn issues.
  5. Wait It Out: If all else fails, let your iPhone’s battery drain completely. Once it’s dead, recharge it and see if the issue persists.


What to Do if Your iPhone Still Won’t Turn Off

If your iPhone remains obstinate, it’s time to call in the experts. Contact Apple Support. They’ll probably ask you to repeat some of the steps above, but they have the expertise and tools to fix what you can’t.

Remember, your iPhone might be a marvel of modern technology, but even marvels need a bit of TLC now and then. So, follow these steps, and you’ll likely be able to turn off your phone—and get back to your movie or bedtime—in no time.