Elon Musk’s AI chatbot Grok appears to be facing technical disruptions, with outage reports spiking sharply in the past 24 hours. According to user monitoring data, complaints surged this afternoon, raising concerns among subscribers who rely on the platform for real-time responses and updates.

Grok’s parent company, xAI, acknowledged earlier that the tool is experiencing server-related issues and said engineers are working to restore service. The spike in outages today suggests the disruption has worsened, with frustrated users taking to X (formerly Twitter) to ask: “Is Grok down?”

Why Grok matters

Grok, launched in late 2023, is Elon Musk’s answer to OpenAI’s ChatGPT and Google’s Gemini. Integrated directly into the X platform, it distinguishes itself with a bold, witty personality and real-time knowledge drawn from trending topics.

Key features include:

  • Real-time data from X for live news, sports, and political updates.

  • Humorous, conversational tone often laced with sarcasm.

  • X Premium+ access, making it exclusive to paying subscribers.

  • Versatile use cases, from explaining complex ideas to generating memes.

The bigger picture

The outage comes at a delicate moment as Grok tries to establish itself in the competitive AI chatbot race. With rivals like ChatGPT, Claude, and Gemini already widely used, reliability will be critical for Grok’s growth.

As of now, xAI has not shared a timeline for when full service will be restored.