The presale for Ariana Grande’s Eternal Sunshine UK tour turned chaotic on Tuesday after Ticketmaster UK buckled under massive demand, leaving thousands of fans frustrated in long virtual queues.
Within minutes of the sale going live, fans reported being frozen in lines for over an hour, with error messages appearing just as they tried to checkout. Social media platforms like X (formerly Twitter) quickly filled with memes, complaints, and hashtags such as #Ticketmaster and #ArianaGrande, with many calling it an “emotional rollercoaster.”
One fan wrote: “I had front-row tickets in my cart and Ticketmaster just kicked me out. This is emotional trauma.” Another joked: “At this point Ariana should just perform in my living room.”
Criticism mounted against Ticketmaster, with many netizens questioning Ariana’s team for relying on the platform despite its track record of technical meltdowns during high-demand sales.
However, fans still have an alternative route: AXS, which is also handling ticket sales for Grande’s shows. With Ticketmaster struggling, many fans have already shifted to AXS in hopes of securing seats without the digital chaos.
Despite the glitches, demand for Grande’s tour remains sky-high, underscoring her massive global fan base.