Tata Consultancy Services (TCS) and Swissport International Limited have extended their strategic partnership for another five years, focusing on accelerating AI-led transformation across Swissport’s global aviation services. This renewed collaboration aims to enhance operational excellence and drive digital innovation.
Under the new agreement, TCS will support the modernisation of Swissport’s technology landscape by scaling AI-enabled services, data platforms, and hybrid cloud operations. This partnership is designed to help Swissport adapt to the rapidly changing aviation industry and maintain its competitive edge. TCS will leverage AI to strengthen IT service operations, improve operational resilience, and enhance the employee experience in critical ground operations.
Over the past decade, TCS has played a crucial role in helping Swissport achieve measurable benefits, including improved service stability, greater operational efficiency, and faster time-to-market. Together, they have created a scalable and secure digital backbone by integrating data, automation, and user-centric design, which has significantly improved turnaround efficiency and operational visibility.
Dave Lynch, Group CIO of Swissport International Limited, expressed his satisfaction with the partnership, stating, “Our long-standing partnership with TCS has been pivotal in strengthening the digital backbone of our global operations. This renewed partnership will help us continue to innovate at scale and speed, strengthen operational excellence, and support our long-term growth strategy.”
Arun Pradeep Surendra Mohan, Business Head for Travel, Transportation & Hospitality at TCS, emphasised the importance of the partnership, saying, “As Swissport’s strategic partner, our focus has been on combining deep aviation domain knowledge with cloud, data, and AI-led innovation to create measurable operational impact. This renewed engagement allows us to further accelerate and scale our co-created solutions to enhance Swissport’s global operations with agility, reliability, and future-ready capabilities.”
The collaboration will further scale AI-enabled services and data platforms to support Swissport’s long-term growth and operational vision, creating a more agile, data-driven, and future-ready operational model.
Swissport recognised TCS as its Innovation Partner of the Year 2025, acknowledging TCS’ contribution to advancing operational intelligence and co-creating next-generation digital capabilities.
Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).