Mphasis, a global AI-led, platform-driven technology solutions provider, announced the successful completion of the first phase of a major technology modernization programme with Flagstar Bank, N.A., marking one year of collaboration between the two organisations.
The partnership has established a next-generation data centre and cloud platform to modernise the critical technology infrastructure supporting Flagstar’s transformation into a top-performing U.S. regional bank. The first phase involved the end-to-end design, installation, configuration, and certification of two next-generation data centres. Mphasis consolidated six legacy data centres into two modern, co-sourced data centres in approximately twelve months—a timeline rarely achieved for projects of this scale.
Following the data centre consolidation, Mphasis successfully migrated hundreds of business-critical applications to the modern platform with zero downtime. The new infrastructure significantly improves Flagstar’s disaster-recovery capabilities, strengthens operational resilience, and enhances the agility of its technology environment.
Chris Higgins, Executive Vice President, Chief Information and Operations Officer at Flagstar Bank, N.A., stated that the partnership advances Flagstar’s Simple and Sophisticated (S2) platform initiative. “S2 represents a fundamental competitive advantage for Flagstar,” Higgins said. “With S2, we’ve created something truly differentiated in the market – technology architecture that’s purpose built around the customer experience and designed for the next decade of growth.”
Rohit Jayachandran, Head of Banking & Financial Services at Mphasis, commented: “Our collaboration with Flagstar Bank reflects a shared commitment to delivering meaningful outcomes through disciplined execution. Regional banks are modernising technological environments that have evolved over many years while continuing to run mission-critical operations without disruption.”
Jason Pope, Executive Vice President, Chief Technology Officer at Flagstar Bank, N.A., added: “This transformation demonstrates what is possible when deep engineering expertise is combined with disciplined execution. We have modernised our critical infrastructure whilst ensuring uninterrupted banking operations so as not to affect our clients. The new platform significantly improves our disaster-recovery capabilities, strengthens operational resilience, and enables our teams to respond to evolving customer needs and market opportunities.”
Mphasis and Flagstar will continue their partnership by entering the next phase to modernise the Bank’s applications and operations by leveraging AI and next-generation technologies whilst supporting Flagstar’s future growth.
At December 31, 2025, Flagstar Bank, N.A. had $87.5 billion of assets, $61.0 billion of loans, deposits of $66.0 billion, and total stockholders’ equity of $8.1 billion. Flagstar operates approximately 340 locations across ten states.
Disclaimer: This article is based on a regulatory filing submitted to the National Stock Exchange of India (NSE).