HCL Technologies on Monday announced that it has signed a contract with Munich Re, a German insurance company, to create a next-generation digital workplace for its workforce.
The IT firm said that the company is planning to standardize workplace services for more than 16,000 employees in 40 countries, through this new contract. The company will now adopt a “glocal” strategy to support Munich Re’s global workforce in multiple languages, including German, Spanish and Mandarin, according to the official statement.
HCL also plans to implement a highly personalized service desk solution to improve efficiency and enhance employee user experiences.
“We’ve already achieved significant success with Munich Re in modernizing its applications and supporting its core insurance platforms,” said Rahul Singh, President of Financial Services, HCL Technologies. “Flexibility and user-experience transformation are now of greater importance, and this deal reflects the growing value organizations like Munich Re see in HCL’s innovative Fluid Workplace model. This alliance also represents another significant stride in HCL’s growth in Germany, where we continue to invest in expanding our footprint and developing new solutions to support our clients.”
Speaking about the new contract, Munich Re CIO Robin Johnson said, “The last 12 months have triggered the biggest change in how companies empower and support their employees. ”Now, user experience transformation has become a strategic priority to us. It was essential to have a partner that could help us create a modern digital workplace powered by the latest technology innovation to deliver a next-generation user experience to our employees. It was also imperative for our partner to offer global multilingual support capabilities.”
As reported by LiveMint, earlier this year HCL had signed a five-year, end-to-end IT transformation services deal with German multinational chemical company Wacker Chemie AG.
