Tata Consultancy Services (TCS) has announced a strategic partnership with UPM, a global company specializing in sustainable solutions, to drive an AI-led IT transformation. This initiative aims to enhance UPM’s enterprise IT value chain, improve operational efficiency, and support an AI-first operating model.
Key Highlights of the Partnership:
- AI-Powered Transformation: TCS will deploy its autonomous enterprise platform, ignioTM, to improve IT system readiness, reliability, and efficiency for UPM.
- Comprehensive IT Services: TCS will provide digital services, including service desk, workspace services, cloud services, business applications, and service integration management.
- Employee Experience Enhancement: The partnership will focus on leveraging AI to improve human-machine collaboration for UPM’s 15,800 employees.
- Business Growth and Sustainability: UPM, with an annual turnover of EUR 10.3 billion, aims to strengthen its digital capabilities to remain an industry leader in sustainability and innovation.
Leadership Insights:
Turkka Keskinen, Chief Information Officer at UPM, highlighted that the collaboration will help the company build a cost-effective, scalable, and AI-driven IT infrastructure.
Anupam Singhal, President – Manufacturing at TCS, emphasized the transformative potential of AI in enhancing agility, decision-making, and operational excellence for UPM.
With this partnership, TCS continues to strengthen its presence in Finland, where it has been operational for over 25 years. The collaboration aligns with TCS’s vision of driving digital innovation and sustainable business solutions globally.
