India’s largest IT services company Tata Consultancy Services (TCS) has announced a global strategic partnership with Rezolve Ai to help retailers integrate artificial intelligence into core commerce operations at enterprise scale.
The collaboration marks TCS’ entry into the fast-growing agentic AI commerce market, where AI-powered systems can independently assist customers, automate workflows, and improve digital shopping experiences.
Under the partnership, TCS will help retail enterprises deploy Rezolve Ai’s proprietary intelligent commerce platform, brainpowa™, across global markets. The platform is designed to enhance conversational commerce, intelligent product discovery, agentic checkout experiences, and AI-driven customer engagement while enabling retailers to integrate production-grade AI solutions directly into their commerce ecosystems.
The partnership combines TCS’ enterprise relationships, global delivery network, and digital transformation capabilities with Rezolve Ai’s AI-native commerce technology focused on the retail sector. TCS said it will support organizations in scaling AI-powered commerce solutions responsibly and reliably while ensuring enterprise-grade deployment standards across international markets.
Retailers will also be able to experience the new AI commerce capabilities through TCS’ global network of Pace Port™ innovation centers, where enterprises can explore and test advanced retail technologies.
The announcement highlights the growing adoption of agentic AI technologies in the retail industry, as companies increasingly look to automate customer interactions and deliver more personalized shopping experiences. TCS has been expanding its AI offerings across industries by integrating Human+AI decision-making systems into enterprise operations.
The company stated that collaborations with AI-focused firms such as Rezolve Ai are central to its broader strategy of making artificial intelligence practical and scalable for businesses globally while helping organizations unlock tangible benefits from AI-led transformation.
The latest partnership is expected to strengthen TCS’ presence in the global retail technology and AI services market at a time when retailers worldwide are accelerating investments in AI-driven commerce infrastructure.