Tata Consultancy Services has announced a major artificial intelligence upgrade to its flagship TCS BaNCS platform with the launch of TCS BaNCS AI Compass, a new core AI design aimed at accelerating innovation for banks and securities services firms. The announcement was made on Thursday, December 19, 2025, through an official press release filed with Indian stock exchanges .
The new AI Compass integrates machine learning, deep learning, generative AI, and a suite of pre-built intelligent agents to help financial institutions optimise operations, improve decision-making, and manage risk more effectively. The tool is designed to support responsible and explainable AI adoption, with built-in governance, audit logging, and transparency controls.
According to TCS, the AI Compass allows decision-makers to build, train, test, and deploy AI agents through a no-code, configurable interface, enabling faster implementation across banking, securities, and wealth management businesses. The solution supports use cases such as customer onboarding, credit underwriting, query resolution, tax treatment prediction, data quality checks, and document interpretation.
Jennifer Smith, Executive Vice-President and Chief Technology Officer at Zions Bancorporation, said the company sees strong potential in the platform’s ability to apply AI practically to enhance efficiency and risk management.
Venkateshwaran Srinivasan, Global Head of Financial Solutions at TCS, stated that the launch marks an important milestone in embedding AI deeply within the TCS BaNCS ecosystem while maintaining a strong focus on governance, accountability, and responsible AI practices.
TCS said the integration of AI Compass into the BaNCS suite aligns with its broader vision of building human-centric AI solutions that augment human decision-making. The company added that the upgrade strengthens its long-term strategy of becoming a leading AI-driven services provider in the global financial technology space .
