RateGain Travel Technologies announced the appointment of Amarpreet Singh as Chief Customer Officer, effective September 25, 2025. In this role, Singh will head RateGain’s global customer organization, focusing on building a tech-augmented delivery model to ensure faster go-live, smoother onboarding, and sustained value realization across its platforms.
With over 20 years of experience at companies such as Cvent, WNS, Gwynniebee, Sitel, and HCL, Singh has led global teams and driven automation-led growth. At Cvent, he managed worldwide support and implementation, delivering strong results in retention and customer satisfaction.
Founder and MD Bhanu Chopra said Singh’s strategic mindset and operational expertise will help RateGain strengthen customer engagement and leverage AI to deliver more personalized and proactive experiences.
RateGain, headquartered in India, works with over 3,200 customers and 700 partners across 100+ countries, including 26 of the top 30 hotel chains, 25 of the top 30 OTAs, and several Global Fortune 500 companies.