Paytm has unveiled the Paytm AI Soundbox, India’s first AI-powered business device designed specifically for small and medium enterprises (SMEs). The launch took place at the Global Fintech Festival (GFF) 2025, highlighting how artificial intelligence can simplify and enhance everyday business operations for merchants across India.
The Paytm AI Soundbox acts as a smart business assistant, helping merchants operate efficiently and make data-driven decisions. The device features an AI assistant that communicates in 11 local languages, offering real-time insights and answers based on merchants’ payments and business performance. By interacting with the Soundbox, merchants can access actionable intelligence to streamline operations, track collections, and manage their businesses more effectively.
Designed for India’s diverse merchant community—including neighbourhood stores, cafés, and retail chains—the device combines voice and screen functionalities for a seamless experience. The built-in Paytm Button provides quick access to key updates and assistance, making business management easier than ever.
Key Features of Paytm AI Soundbox:
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Dual Display System: Includes a front touchscreen for easy interaction and a top display for instant updates.
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Payment Flexibility: Supports dynamic QR, tap, and insert card transactions for a smooth retail experience.
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Connectivity Options: WiFi for indoor locations like restaurants and supermarkets; 4G for outdoor or high-traffic areas.
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Android-Based System: Allows future updates and scalable software integration.
With this innovation, Paytm is ushering in a new era of intelligent business devices in India, empowering merchants to leverage AI for smarter operations. By combining advanced technology with user-friendly design, the Paytm AI Soundbox ensures that merchants can focus on growing their business while staying on top of payments and performance insights.
