Infosys, a global leader in next-generation digital services and consulting, has announced a strategic collaboration with Telenor Shared Services (TSS), the global business services arm of Telenor Group. This partnership aims to modernize TSS’s HR operations and enhance employee productivity through the implementation of Oracle Cloud Human Capital Management (HCM).
Under this collaboration, Infosys will standardize HR processes for TSS and integrate key business functions—including Human Capital Management, Financial Management, Supply Chain Management, and Projects Portfolio Management—onto a single, unified digital platform. This end-to-end integration is expected to enhance data quality, streamline operations, and empower better decision-making through advanced analytics and interactive dashboards.
By leveraging Infosys’ extensive expertise in Oracle Cloud HCM, TSS aims to reshape employee experience, optimize operational efficiency, and strengthen collaboration with partners and suppliers. This move reinforces Infosys’ commitment to delivering digital transformation solutions that drive measurable business impact in the telecom sector.
Morten Dean Dunham, CEO, Telenor Shared Services, stated, “Modernizing our HR operations is crucial to improve efficiencies and employee experience. By collaborating with Infosys to implement Oracle Cloud HCM, we are confident we will get a solution that meets our future needs. This change will further streamline our processes, provide a unified view of critical data, and ultimately enhance the experience of our employees.”
