HCLTech, a leading global technology company, has been selected by Team Global Express—the largest multimodal logistics organisation in Australia and New Zealand—to accelerate its digital transformation journey using advanced AI-powered solutions. The strategic engagement marks a significant milestone in the long-standing partnership between the two companies and underscores HCLTech’s growing leadership in enterprise-scale digital innovation.
The expanded agreement brings together Team Global Express’ previously fragmented, multi-vendor IT environment under a single, integrated partnership. As part of this consolidation, HCLTech will act as the trusted technology advisor, enabling greater operational efficiency, improved governance and more informed, data-driven decision-making across the logistics major’s business.
Under the partnership, HCLTech will deliver end-to-end managed IT services covering enterprise applications, hybrid cloud infrastructure, networks, cybersecurity, digital workplace services and service management. A key pillar of the engagement is the deployment of AI Force, HCLTech’s GenAI-driven service transformation platform, which is designed to automate IT operations, strengthen compliance frameworks and significantly enhance customer experience across Team Global Express’ nationwide operations.
The collaboration is expected to support faster innovation cycles, improve service reliability and help Team Global Express respond more effectively to evolving customer and market demands. By embedding AI at the core of IT service delivery, the logistics company aims to achieve higher agility, scalability and operational resilience across Australia and New Zealand.