HCLTech has deepened its partnership with Salesforce to help businesses adopt cutting-edge agentic AI solutions. The company has launched new orchestration consultation and implementation services aimed at speeding up the use of Salesforce’s Agentforce platform across key industries like finance, healthcare, retail, and manufacturing.
With a strong consulting-led approach, HCLTech is helping enterprises implement intelligent workflows that bring together task orchestration, reasoning, and automated action. These AI-powered systems aim to streamline core business functions such as marketing, sales, customer service, and operations—even in highly regulated sectors.
To drive reliable and faster outcomes, HCLTech uses advanced protocols like Agent-to-Agent (A2A) and Model Context Protocol (MCP). These tools enhance coordination, improve task tracking, and provide better visibility across systems, allowing companies to scale AI adoption efficiently.
The move is part of HCLTech’s broader enterprise AI vision and its FY26 strategy, focused on delivering what it calls a “Total Experience”—a seamless blend of customer, employee, and user experiences. This step also strengthens the company’s leadership in multi-agent AI solutions, positioning it at the forefront of enterprise AI transformation.
