Gurugram-based Enser Communications Limited, a growing leader in the Business Process Management (BPM) industry, has announced the appointment of Puneet Virmani as Chief Operating Officer (COO). Virmani, with nearly 30 years of experience across retail, logistics, and BPM, will oversee the company’s daily operations while driving strategic growth and efficiency.
Key Highlights of the Appointment:
- Extensive Experience: Virmani’s career includes senior leadership roles at Home Shop18, Naaptol, and EZ Mall. He has expertise in sales, operations, and process improvement, achieving transformative organizational growth.
- Academic Credentials: A graduate in commerce, Virmani holds diplomas in sales, supply chain management, and a doctorate in business excellence.
- Strategic Alignment: His appointment aligns with Enser’s vision to expand its footprint and establish itself as a large-scale BPM company.
Leadership Insights:
Rajnish Sarna, Managing Director of Enser Communications, highlighted, “Puneet’s leadership and industry knowledge perfectly align with our growth ambitions. His expertise will be instrumental in achieving our goal of becoming a leading BPM organization.”
About Enser Communications:
Enser Communications provides cutting-edge BPM solutions, including customer acquisition, automated premium collection, and integrated communication platforms. With operations in Mumbai, Gurugram, Jaipur, and Bangalore, the company focuses on enhancing customer lifecycle management for diverse clients.