Airtel Business and Vonage have joined forces to launch Airtel IQ Business Connect. This device-agnostic, unified business communications application is designed to assist enterprises in India in simplifying their customer engagement.
With the help of Airtel IQ Business Connect, a customized multi-channel unified communications application, companies can improve customer experiences by maintaining consistent, long-lasting customer engagement while also overcoming challenges of data loss that may occur during employee attrition or transitions.
The new application will ensure high customer loyalty and stickiness by enabling new staff employees to effortlessly maintain continuity in customer communications across many devices, such as laptops, tablets and mobile phones, all through a single interface.
