Elon Musk–owned satellite internet provider Starlink issued a clarification late Monday after Indian users spotted pricing and hardware details on its website — information the company now says was displayed due to a technical error.
Lauren Dreyer, Vice-President of Starlink Business Operations, said in an X post that a “configuration glitch” briefly made internal placeholder data visible on the India website. She emphasised that the figures circulating online “do not reflect what the cost of Starlink service will be in India.”
“The Starlink India website is not live, service pricing for customers in India has not yet been announced, and we are not taking orders from customers in India,” Dreyer wrote. “The glitch was quickly fixed. We’re eager to connect the people of India with Starlink’s high-speed internet, and our teams are focused on obtaining final government approvals to turn service (and the website) on.”
The Starlink India website is not live, service pricing for customers in India has not yet been announced, and we are not taking orders from customers in India.
There was a config glitch that briefly made dummy test data visible, but those numbers do not reflect what the cost… https://t.co/TU8cUjcYGL— Lauren Dreyer (@LaurenDreyer) December 8, 2025
Before the correction, the website had displayed a residential plan priced at ₹8,600 per month for unlimited data, along with a 30-day trial period, and a ₹34,000 one-time hardware setup cost. The figures, though unofficial, aligned with expectations of relatively premium pricing for satellite broadband in India. Industry analysts have previously noted that early satellite internet access could mirror the 1995–96 “mobile moment”, when mobile telephony was prohibitively expensive before mass adoption drove down costs.
Brokerage firm Bernstein, in a March report, had warned that Starlink’s pricing model could be too high for a price-sensitive market like India. The firm highlighted that terrestrial players such as Reliance Jio and Airtel offer annual corporate broadband plans between ₹10,898 and ₹15,146 for 100–200 Mbps speeds — far lower than Starlink’s international benchmark of ₹2,15,600 annually for 50–200 Mbps.
Meanwhile, analysts at BofA Global Research have flagged potential capacity constraints, given the limited number of Starlink satellites currently covering India. This could restrict the company’s target home broadband market until a larger share of its constellation is allocated to the region.
Starlink continues to wait for final regulatory clearance from the Indian government before officially launching operations in the country.
