The presale for Ariana Grande’s Eternal Sunshine UK tour dates turned into chaos on Tuesday as Ticketmaster UK crashed under overwhelming demand. While thousands of fans struggled to secure tickets, others took to X (formerly Twitter) to vent their frustration, share memes, and joke about the digital meltdown.
Within minutes of the presale opening, hashtags like #Ticketmaster and #ArianaGrande began trending, as users described being stuck in virtual queues for hours, only to face error messages at checkout. Some posted screenshots of endless loading screens, while others shared memes comparing the struggle to “winning the lottery.”
One fan wrote: “I had front-row tickets in my cart and Ticketmaster just kicked me out. This is emotional trauma.” Another joked: “Ariana should just perform in my living room at this point.”
i lost the ticketmaster war i am pic.twitter.com/vDwcPzQCI9
— hannah (@hannahawfc) September 16, 2025
ticketmaster and axs you have made me very upset this morning, this may be the only war i have lost.. #arianagrande #eternalsunshinetour #ArianaGrandetour pic.twitter.com/WZakAgQd1a
— lewk (@lewkmua) September 16, 2025
Fuck @Ticketmaster and it's crooked ass failed website
Been on this for over 30 minutes just for my queue to crash and stuck on 7231
Do better#ArianaGrande pic.twitter.com/87Oz796Pxc— Felipe Aka Philip Aka Hey You (@FESAUGUSTOS) September 16, 2025
The way my ticketmaster queue for Ariana grande tickets has not moved down in 10 minutes… has it crashed? pic.twitter.com/XS6uyCESRy
— Harvey 𐚁☼ (@harveyjbarber) September 16, 2025
The presale crash has sparked broader conversations about Ticketmaster’s recurring technical issues during major events. Similar problems have plagued high-demand sales for artists like Taylor Swift, Beyoncé, and Coldplay, raising questions about the platform’s ability to handle massive surges in traffic.
Despite the frustration, some fans managed to secure tickets after multiple attempts, while others are now pinning their hopes on the upcoming general sale later this week.