Fans across the UK were left frustrated today as Ticketmaster UK crashed during the highly anticipated presale for Ariana Grande’s Eternal Sunshine tour. Thousands of fans logged in early to secure tickets, only to be met with error messages, long queues, and sudden website outages.
The presale was expected to draw huge demand, with Ariana’s tour marking her long-awaited return to the stage after several years. Social media quickly flooded with complaints, as fans reported being unable to access the site, getting kicked out of the virtual queue, or facing technical glitches just as they were about to purchase tickets.
Ariana Grande’s Eternal Sunshine tour is one of the most talked-about music events of 2025, with presale tickets for UK cities including London, Manchester, and Birmingham selling rapidly. The tour comes in support of her latest album, Eternal Sunshine, which topped charts worldwide earlier this year.
The general sale is scheduled to go live later this week, and fans are hoping Ticketmaster resolves its technical problems before then to avoid further disappointment.
