Tata Consultancy Services (TCS), a global leader in IT services, consulting, and business solutions, has successfully helped ICICI Lombard implement a fully automated AWS multi-region Disaster Recovery (DR) solution. This achievement makes ICICI Lombard one of the first insurance companies in India to achieve automated multi-region resilience on the Amazon Web Services (AWS) Cloud.
The cutting-edge DR solution is designed to ensure business continuity during unexpected disruptions. Leveraging an automation-first, infrastructure-as-code approach, the solution uses AWS-native technologies to enable intelligent failover for critical systems with minimal downtime and reduced manual intervention. Since 2021, ICICI Lombard has been operating on AWS Cloud with TCS as its strategic growth partner. TCS helped the insurer establish a robust, scalable, and fully automated DR setup to achieve geographical redundancy and high operational resilience.
Using deep expertise in the insurance sector and knowledge of ICICI Lombard’s systems, TCS implemented a data-driven serverless architecture optimized for large-scale orchestration. The solution significantly reduces recovery time while setting a new industry benchmark for automated disaster recovery in the BFSI sector.
TCS has been ICICI Lombard’s IT partner since 2006, managing their data center operations since 2013. The company seamlessly migrated all ICICI Lombard applications to the public cloud in 2021 and continues to support their cloud environment. As part of its modernization initiatives—Project Orion—TCS is deploying TCS BaNCS™ Insurance, a comprehensive suite supporting customer management, policy administration, claims processing, insurance accounting, reinsurance, and digital workflows.
TCS remains a leading partner in the BFSI sector, working with top banks, leading insurance firms, capital market entities, investment banks, and wealth management companies globally. With this automated AWS disaster recovery solution, TCS strengthens ICICI Lombard’s operational resilience and reinforces its leadership in insurance technology innovation.
