Tata Consultancy Services (TCS), a global leader in IT services and digital transformation, has partnered with Vantage Towers, Europe’s second-largest telecom tower operator, to revolutionize the experience of property owners leasing land for telecom tower installations.
This collaboration introduces a cutting-edge digital service platform designed to enhance service processes, improve property owner retention, and strengthen telecom partnerships across eight European markets. At the heart of this transformation is TCS Crystallus™ for Telecom, an innovative industry-specific solution aimed at accelerating digitalization.
With this new initiative, property owners will gain 24/7 personalized access to customer support via their preferred communication channels. The unified platform empowers landlords and Vantage Tower agents with seamless access to critical enterprise information, enhancing operational efficiency.
TCS is leveraging its telecom expertise and collaborating with ServiceNow to streamline workflows, enabling landowners to submit requests effortlessly. This initiative is expected to strengthen Vantage Towers’ infrastructure expansion by turning property partners into long-term advocates.
With over 25 years of telecom expertise and operations in 45 countries, TCS supports more than one billion subscribers worldwide. The company has been a trusted IT partner for European enterprises for over 45 years, driving digital transformation across industries such as banking, manufacturing, retail, and logistics.
This partnership underscores TCS’ commitment to empowering businesses with technology-driven solutions, helping Vantage Towers achieve sustainable telecom expansion and enhanced property partner relationships.
