Tata Consultancy Services (TCS) has announced a strategic collaboration with Salesforce to drive artificial intelligence (AI)-led innovation for manufacturers and semiconductor suppliers. This partnership aims to help businesses optimize operations, enhance customer engagement, and accelerate digital transformation through AI and predictive analytics.
As part of this initiative, TCS has launched three AI-driven solutions:
- Semiconductor Sales Accelerator – Designed to help semiconductor companies manage large datasets, improve decision-making, and shorten sales cycles with AI-powered insights.
- Seller for the Future – A tool that provides real-time customer insights, enabling sales teams to identify cross-selling and upselling opportunities.
- Digital Field Service – An integrated AI, IoT, and machine learning-based solution that enhances predictive maintenance, troubleshooting, and optimized scheduling for field technicians.
Prashant Shirgur, Global Head of Enterprise Solutions at TCS, stated that the Semiconductor Sales Accelerator will help companies improve sales efficiency by automating processes and streamlining operations.
Indira Gillingham, Vice President of Alliances at Salesforce, highlighted that this partnership will enable businesses to leverage AI and cloud solutions to enhance customer engagement and service delivery.
TCS continues to expand its AI and digital transformation offerings, strengthening its position as a key technology partner for global enterprises.
