Amit Vyas, the founder Partner of Vertices Partners, has taken legal action against BookMyShow and Live Nation Entertainment, claiming a large scale ticketing scam linked to the highly anticipated Coldplay concert in Mumbai, which is scheduled for January 18, 19, and 21, 2025, at DY Patil Stadium in Navi Mumbai.
Vyas has filed a criminal complaint with Economic Offences Wing (EOW) in Mumbai on behalf of frustrated fans of the British Band across India.
He has accused the online ticketing platform of engaging into unethical practices that hindered genuine fans from purchasing tickets during the sale, which began at 12 PM on September 22. The platform is being accused on allegedly manipulating the legitimate users by blocking their access from the site, hence enabling ticket bots and black-market operators to take control of sales.
The complaint also mentioned that the tickets were flagged sold out on BookMyShow shortly before it appeared on third-party resale sites like Viagogo at inflated prices, ranging from 30 to 50 times their original price. This has sparked outrage among fans and raised speculations about probable collusion between the ticketing platform and resellers.
The complaint further alleged that key decision-makers at BookMyShow and Live Nation have been involved in this scam. The deployment of bots and manipulation of virtual queues has restricted the genuine fans from securing their tickets, hence violating consumer rights and various provisions of Indian Criminal Law, he has alleged.
