The top food delivery service in India, Swiggy, has started a new skills program to improve its delivery partners’ employability and career opportunities. Offering a variety of skill-building courses, the program aims to give Swiggy employees the tools they need to advance their careers outside of the gig economy.
Delivery partners will have access to a range of training programs through this initiative, such as classes on digital skills, communication, financial literacy, and soft skills. The program is designed to meet the various needs of delivery partners for Swiggy, many of whom are engaged in the expanding gig economy in India. Swiggy wants to enable its delivery workers to grow their skill sets and improve their prospects for employment by providing convenient online courses.
Officials from the company say that Swiggy is committed to fostering an inclusive and encouraging work environment, and this includes the skills initiative. Swiggy hopes to help its delivery partners achieve sustainable economic progress by investing in their skill development, acknowledging that many of them may be seeking long-term career growth. Thousands of delivery workers nationwide are anticipated to gain from the program, which will equip them with the skills necessary to succeed in the present and emerging job markets.
Additionally, the initiative will provide delivery partners with specialised certifications that can aid in their transition into other industries, including business operations, customer service, and logistics. Swiggy’s skills programme is in line with a growing trend in the gig economy, where employers are placing more emphasis on the long-term health of their employees.
Industry insiders have praised this move widely, seeing it as a step in the right direction towards resolving the issues that gig workers in India face. Programs like Swiggy’s are anticipated to be vital in ensuring that workers have the chance to advance professionally and ensure a better future as the gig economy grows.