Hiroshima and Yamaguchi prefectures to fully adopt Generative AI in government work, amid efficiency hopes and concerns

By deploying AI-driven tools, the prefectures anticipate a substantial reduction in administrative workload, allowing government employees to focus on more complex and strategic issues.

In a significant move towards modernization, the prefectural governments of Hiroshima and Yamaguchi have announced plans to fully integrate generative AI into their administrative operations. This initiative is aimed at enhancing the efficiency of governmental processes, a key priority as both regions seek to optimize resource allocation and streamline public services.

The decision to adopt generative AI comes after successful pilot programs demonstrated its potential to automate routine tasks, such as drafting documents, managing schedules, and responding to public inquiries. By deploying AI-driven tools, the prefectures anticipate a substantial reduction in administrative workload, allowing government employees to focus on more complex and strategic issues.

Hiroshima Prefecture’s Governor, Hidehiko Yuzaki, expressed optimism about the new technology’s role in transforming government operations. “By embracing AI, we are positioning ourselves at the forefront of innovation in public administration. This will not only improve our operational efficiency but also enhance the quality of services we provide to our residents,” Yuzaki stated.

Yamaguchi Prefecture is also set to fully implement generative AI across its departments. Officials there are particularly focused on using AI to improve response times in emergency situations and streamline communication between different governmental units. This is expected to lead to faster decision-making and more effective coordination during crises.

However, the rapid adoption of AI in government work has raised concerns among some experts and residents. Critics argue that relying heavily on AI could lead to job losses in the public sector and potentially compromise the quality of decision-making, especially in areas requiring human judgment and empathy. Privacy issues have also been highlighted, as the use of AI in managing sensitive information could pose risks if not properly safeguarded.

As Hiroshima and Yamaguchi move forward with their AI initiatives, the debate over the balance between technological innovation and potential risks is expected to continue, with the eyes of other prefectures and national agencies closely watching the outcome.