{"id":34597,"date":"2024-03-22T10:13:23","date_gmt":"2024-03-22T14:13:23","guid":{"rendered":"https:\/\/usa.businessupturn.com\/?p=34597"},"modified":"2024-03-22T10:13:23","modified_gmt":"2024-03-22T14:13:23","slug":"change-healthcare-introduces-new-electronic-prescription-service-amid-cyberattack-fallout","status":"publish","type":"post","link":"https:\/\/www.businessupturn.com\/usa\/change-healthcare-introduces-new-electronic-prescription-service-amid-cyberattack-fallout\/34597\/","title":{"rendered":"Change Healthcare Introduces New Electronic Prescription Service Amid Cyberattack Fallout"},"content":{"rendered":"

Transforming<\/span> Healthcare<\/span> announced<\/span> the<\/span> launch<\/span> of<\/span> a<\/span> new<\/span> electronic<\/span> service<\/span> that<\/span> provides<\/span> assistance<\/span> to<\/span> pharmacies<\/span> and doctors\u00a0in<\/span> the<\/span> face<\/span> of<\/span> persistent<\/span> cyber<\/span> attacks<\/span> that<\/span> disrupt<\/span> operations<\/span> in<\/span> the<\/span> medical<\/span> industry.<\/span><\/p>\n

Change Healthcare,<\/span> a<\/span> unit<\/span> of<\/span> UnitedHealth<\/span> Group,<\/span> announced<\/span> a<\/span> new<\/span> e-prescribing<\/span> service<\/span> and<\/span> a<\/span> temporary<\/span> financial<\/span> service<\/span>designed<\/span> to<\/span> immediately<\/span> meet<\/span> providers\u2019<\/span> financial<\/span> needs<\/span> in<\/span> the<\/span> event<\/span> of<\/span> a<\/span> cyber<\/span> threat.<\/span><\/p>\n

The cyber<\/span> attack,<\/span> discovered<\/span> by<\/span> UnitedHealth<\/span> on<\/span> February<\/span> 21,<\/span> targeted<\/span> part<\/span> of<\/span> the<\/span> company\u2019s<\/span> IT<\/span> network,<\/span> and<\/span> the<\/span> affected<\/span>systems<\/span> were<\/span> immediately<\/span> isolated<\/span> and<\/span> shut<\/span> down<\/span> as<\/span> soon<\/span> as<\/span> they<\/span> were<\/span> diagnosed.<\/span> This<\/span> situation<\/span> was<\/span> repeated<\/span> in<\/span> the<\/span>medical<\/span> field<\/span> and<\/span> affected<\/span> business<\/span> and<\/span> services.<\/span><\/p>\n

Change Healthcare<\/span> specializes<\/span> in<\/span> payment<\/span> and<\/span> revenue<\/span> management<\/span> tools<\/span> that<\/span> support<\/span> the<\/span> business<\/span> of<\/span> healthcare<\/span> providers<\/span>and<\/span> major<\/span> insurance<\/span> companies.<\/span> It<\/span> also<\/span> provides<\/span> electronic<\/span> records<\/span> essential<\/span> for<\/span> healthcare.<\/span><\/p>\n

In an<\/span> update<\/span> published<\/span> Friday,<\/span> Transforming<\/span> Healthcare<\/span> announced<\/span> it<\/span> has<\/span> completed<\/span> a<\/span> new<\/span> trial<\/span> of<\/span> its<\/span> \u201cRx<\/span> ePrescribing<\/span>Service\u201d<\/span> with<\/span> providers<\/span> and<\/span> retailers.<\/span> The<\/span> service<\/span> is<\/span> available<\/span> to<\/span> all<\/span> customers,<\/span> but<\/span> it<\/span> is<\/span> important<\/span> to<\/span> note<\/span> that<\/span> existing<\/span>ePrescribing<\/span> service<\/span> providers<\/span> are<\/span> not<\/span> yet<\/span> operational.<\/span><\/p>\n

UnitedHealth also<\/span> published<\/span> a<\/span> dedicated<\/span> website<\/span> detailing<\/span> Alter<\/span> Health\u2019s<\/span> response<\/span> to<\/span> a<\/span> cyberattack.<\/span> The<\/span> website<\/span> announced<\/span>a<\/span> temporary<\/span> financial<\/span> service<\/span> to<\/span> support<\/span> service<\/span> providers<\/span> facing<\/span> payment<\/span> issues.<\/span> The<\/span> program<\/span> does<\/span> not<\/span> charge<\/span> fees<\/span> or<\/span>interest;<\/span> Once<\/span> the<\/span> process<\/span> is<\/span> restarted,<\/span> the<\/span> money<\/span> will<\/span> be<\/span> refunded<\/span> and<\/span> eligibility<\/span> can<\/span> be<\/span> verified<\/span> via<\/span> the<\/span> website.<\/span><\/p>\n

UnitedHealth emphasizes<\/span> the<\/span> importance<\/span> of<\/span> proceeding<\/span> with<\/span> payments<\/span> and<\/span> making<\/span> the<\/span> payment<\/span> process<\/span> seamless.<\/span>Medical<\/span> ecosystem.<\/span> Note<\/span> that<\/span> the<\/span> funding<\/span> program<\/span> does<\/span> not<\/span> include<\/span> providers<\/span> involved<\/span> in<\/span> the<\/span> application<\/span> process,<\/span> and<\/span>UnitedHealth<\/span> recommends<\/span> working<\/span> in<\/span> such<\/span> cases.<\/span><\/p>\n

Despite challenges<\/span> from<\/span> cyberattacks,<\/span> UnitedHealth<\/span> reported<\/span> significant<\/span> progress<\/span> showing<\/span> that<\/span> more<\/span> than<\/span> 90%<\/span> of<\/span>pharmacies<\/span> nationwide<\/span> are<\/span> using<\/span> solutions<\/span> to<\/span> manage<\/span> their<\/span> claims<\/span> through<\/span> electrical<\/span> processing<\/span> solutions.<\/span> Additionally,<\/span> the<\/span>company\u2019s<\/span> data<\/span> shows<\/span> that<\/span> drug<\/span> demand<\/span> has<\/span> reached<\/span> normal<\/span> operating<\/span> levels.<\/span><\/p>\n

However, the<\/span> cyber<\/span> attack<\/span> continued<\/span> for<\/span> ten<\/span> consecutive<\/span> days;<\/span> This<\/span> suggests<\/span> continued<\/span> efforts<\/span> to<\/span> mitigate<\/span> its<\/span> impact<\/span> and<\/span>restore<\/span> full<\/span> operation<\/span> to<\/span> the<\/span> combined<\/span> effect<\/span> of<\/span> the<\/span> line.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

UnitedHealth Group Launches Funding Program to Support Providers Affected by Cyber Threat<\/p>\n","protected":false},"author":331,"featured_media":34194,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[11544,148,4745],"class_list":["post-34597","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech","tag-change","tag-healthcare","tag-tech"],"reading_time":"2 min read","_links":{"self":[{"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/posts\/34597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/users\/331"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/comments?post=34597"}],"version-history":[{"count":0,"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/posts\/34597\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/media\/34194"}],"wp:attachment":[{"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/media?parent=34597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/categories?post=34597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businessupturn.com\/usa\/wp-json\/wp\/v2\/tags?post=34597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}