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Apple products are known for their reliability, but even the most robust devices can run into issues from time to time. One frustrating problem that Mac users may encounter is a frozen screen accompanied by the spinning wheel of death. When this happens, it can bring all computing tasks to a halt, leaving users feeling frustrated and helpless. However, there are several steps you can take to address this issue and get your Mac back up and running smoothly. In this guide, we’ll walk you through some effective troubleshooting techniques to help you stop your Mac from freezing.
1. Force Quit Unresponsive Apps
- If an app is causing your Mac to freeze, try force quitting the unresponsive application.
- Ctrl+click the app’s icon in the Dock, then select “Force Quit.”
- Alternatively, press Opt+Cmd+Esc to open the Force Quit window, then select the app and click “Force Quit.”
- If your Mac is entirely locked up, press Ctrl+Opt+Cmd+Power button simultaneously to reboot your Mac.
2. Reset the System Management Controller (SMC)
- The SMC manages various functions on your Mac, and resetting it can help resolve freezing issues.
- The method for resetting the SMC varies depending on your Mac model.
- For Macs without a T2 Security Chip, shut down the device, then press Shift+Ctrl+Opt+Power button simultaneously for 10 seconds.
- For Macs with a T2 chip, turn off the device, then press and hold the power button for 10 seconds.
3. Reset PRAM/NVRAM
- PRAM and NVRAM store certain settings on your Mac, and resetting them can help resolve freezing problems.
- Shut down your Mac, then turn it on and immediately press Opt+Cmd+P+R for 20 seconds.
- Release the keys after 20 seconds or when the startup sound plays, depending on your Mac model.
4. Boot Up in Safe Mode
- Booting your Mac in safe mode can help identify and resolve issues causing freezing.
- Shut down your Mac, then turn it on and immediately press and hold the Shift key until the login window appears.
- If your Mac operates normally in safe mode, the issue may be related to login items, Wi-Fi networking, or external devices.
5. Run the Apple Diagnostic Test (or Apple Hardware Test on older Macs)
- If you suspect a hardware issue, run the Apple Diagnostic Test.
- Disconnect external devices, then turn on your Mac while pressing and holding the D key.
- Follow the on-screen instructions to run the diagnostic test and identify any hardware issues.
6. If All Else Fails: Take Your Mac to an Apple Store
- If your Mac continues to freeze despite troubleshooting attempts, seek assistance from an Apple Store or Authorized Service Provider.
- Visit locate.apple.com to find the nearest service location and schedule a repair appointment.
Why Did My Mac Completely Freeze?
- Common causes of Mac freezing include software issues, problematic hardware, or insufficient RAM or storage space.
- Refer to our guide on common Macbook problems for further troubleshooting tips.
By following these steps, you can effectively address freezing issues on your Mac and restore its performance and reliability. Remember to regularly update your software and maintain adequate storage space to prevent future problems. If you encounter persistent issues, don’t hesitate to seek professional assistance to ensure your Mac is functioning optimally.